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Spokane Residential Property Management
(509) 724-0554|24/7 Emergency Line
Upside Property Management
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Owner Knowledge Base

Frequently Asked Questions

Clear answers to the most common questions regarding onboarding, monthly payouts, tenant screening, maintenance handling, and tax documentation.

1

Getting Started & Onboarding

Getting started is easy. You can reach out directly via our Contact Us page, call us directly at (509) 724-0554, or email us at info@upsidespokane.com. We will schedule a free, no-obligation property consultation to assess your rental and discuss management terms.
2

Financials, Payouts & Taxes

We start collecting rent on the first of every month. Owner distributions are typically processed and disbursed between the 9th and 15th of the month via direct deposit, depending on bank holidays and weekends.

3

Property Maintenance & Inspections

If you notice an issue or have a concern regarding your property, reach out to us immediately by calling (509) 724-0554, emailing info@upsidespokane.com, or submitting a note through your Owner Portal. We will inspect and address it promptly.
4

Tenant Placement & Screening

Our rigorous screening process includes multi-state criminal and eviction history checks, nationwide credit score verification, manual employment verification (verifying verifiable gross income of at least 3x monthly rent), and direct phone interviews with at least 2 prior landlords.

Have a question that isn't covered here?

Our Spokane management team is always happy to answer specific questions about your property, zoning, lease terms, or prospective returns.

Ready to partner with Upside?

Contact our team today for a free rental market valuation and custom management proposal.